Large demand, small supply on GM recall parts
Mon, 14 Apr 2014 22:28:24 GMT —
Jim Simms is holding the small solution to General Motorsâ?? big problem.
â??Weâ??ve finally got some parts in,â?? says Simms who owns the Chevrolet dealership in Clio.
Problem is---Jimâ??s dealership doesn't have enough parts.
â??Weâ??ve got three so we're finally on our way,â?? says Simms.
Jim needs 77 more ignition switch locks.
â??Weâ??re expecting a lot more than three but Iâ??ll take everyone I can get,â?? says Simms.
Thatâ??s because patience is wearing thin for even the most loyal GM customers.
â??For me owning GM cars and also being a GM worker for years. I put confidence in them to take care of it,â?? says Delano Moore.
The Flint resident drives a Pontiac Grand Prix. His car is not on the recall list but he's still concerned.
â??Is it safe now?â?? questions Moore. â??Especially having a family or any other family member that has a GM car,â?? he adds.
GM says the cars are still safe to drive.
Meantime, dealers say the growing recall list is helping General Motors stay out front of the issues.
â??People are asking for a transparent GM and they're getting it,â?? says Simms.
While GM works on transparency, Simms is hoping more parts come in so he can get his customers back on the road.