More Flint 911 training planned after failure to respond to call
Mon, 24 Mar 2014 12:08:15 GMT —
Flint's police chief says 911 employees will get additional training after officers weren't sent to a Domino's Pizza location when a manager called to report that an employee was being assaulted.
Training is scheduled to start April 24. Chief James Tolbert said in a statement that he reviewed recordings of the Feb. 20 calls to 911 and an investigation resulted in a reprimand being issued.
The Flint Journal reviewed the calls made by Heather Napthen. The newspaper reported that Napthen called 911 three times after an irate customer came into complain about a $97 pizza order. Napthen is heard saying: "Oh my god, this girl is hitting my employee. I need someone out here now."
A dispatcher responds that no one is available to come and check it out.