STARS holds public forum to talk route changes
SAGINAW, Mich. - It's been a little more than two months since the bus routes in Saginaw were changed.
A public meeting was held Thursday to talk about those changes.
The Saginaw Transit Authority held the meeting not only to listen to people's concerns but also to get suggestions for further changes and improvements to the system.
It was in August when STARS made some changes with a nine-route bus system.
The changes were designed to fix sources of many complaints about the service.
Some of the complaints from users are late buses due to railroad crossings, limited grocery access and not enough busses and busses that break down.
Some people at the town hall were overall happy with the changes.
We did find one woman who says her wait for a bus is just way to long.
"They need to go back to the old way cause its taking a long time, being outside a long time in the winter get cold especially when they have a baby,” said rider Monica Kennedy.
Everything said at Thursday's meeting will be looked at by the board and any possible changes could be implemented in the near future.