A bladder cancer survivor from Michigan says the head of the Transportation Security Administration called to apologize for an airport pat-down that caused a bag of the traveler's urine to soak his clothes. Sixty-one-year-old retired special education teacher Tom Sawyer says the rough pat-down happened before he caught a flight to Orlando, Fla., on Nov. 7.
The Houghton Lake man tells MSNBC.com that the experience left him "absolutely humiliated."
Sawyer tells the Detroit Free Press that TSA chief John Pistole called him Monday and "apologized on behalf of the TSA." Sawyer says he accepted Pistole's apology. The newspaper says it couldn't immediately reach the agency for comment.
Earlier, Pistole said on CBS' "The Early Show" that he's concerned about people such as Sawyer who've had uncomfortableexperiences with agents.